海外會員訂購

海外會員『訂購流程』與『國際配送』FAQ:


Q1:我在國外,可以用官網訂購「魔髮部屋」的商品嗎?

A1:可以。國外的朋友可直接於『魔髮部屋官網購物』下單訂購商品,並以Paypal完成付款後,我們就會立刻為您寄送海外訂單商品。

Q1:If I'm stay in overseas, Can I order the products on More Fun House official website?


A1: Yes, for overseas customers, you can order the products on More Fun House official website, and pay by Paypal, we will deliver your order to you shortly.

Q2:可配送的海外國家?

A2:全球均可配送。無論您是香港、澳門、新加坡、馬來西亞、日本、韓國、印尼、泰國、越南、菲律賓、澳大利亞、印度、紐西蘭、美國、夏威夷、加拿大、法國、德國、瑞士、荷蘭、英國、義大利、奧地利、瑞典、西班牙、南非、中國地區、或是居住於其他國家的朋友,我們都可為您做海外寄送。
 
Q2:How many countries More Fun House do shipping?

A2: We can deliver your orders all over the world. No matter where you are. Hong Kong//Macau// Singapore// Malaysia// Japan// Korea// Indonesia//Thailand// Vietnam//Philippines//Australia//India// New Zealand// the United State // Hawaii// Canada//France//Germany//Switzerland//Netherlands// the United Kingdom // Italy//Austria//Sweden// Spain//South Africa// China etc…or any other countries we all can do overseas delivery for you

Q3:寄送方式與商品送達時間?

A3:
(1)我們一律以郵局『國際航空包裹』寄送海外訂單商品
(2)包裹交寄後的預計到達時間(不含驗關時間),依寄達國家與城市而不同(一般為 10~12個工作天可寄達),可參考 中華郵政 網頁說明。
(3)商品交寄後,我們會提供您國際航空包裹的專屬追蹤碼(Tracking Number),您可在寄達國的郵局/郵政局網站中,輸入追蹤碼(Tracking Number)查詢商品運送進度。以下提供各國郵政局查詢系統
日本郵便局
香港郵政
澳門郵政
中國郵政
馬來西亞郵政
新加坡郵政
美國郵政
加拿大郵政
英國郵政
德國郵政
法國郵政

※特別提醒:
若商品無法提供海外配送,可能原因有:
1. 該品項為授權商品,有授權銷售國家限制。
2. 或因商品為該國限制進口品項(如有遺漏之規範請依各國限制為準)

Q3:How about the delivery method and the delivery time of my order?

A3:
(1)We deliver all your orders by post office “International air parcel” for the overseas order.

(2)The parcel arrive time(exclude the inspection time of customs),depends the countries and cities ( normally 10~12 workdays),refer to (https://goo.gl/dLCmjT)
(3)After we send out customer’s order, we will provide/e-mail customers the tracking number which they could check the progress of the orders. Please see the following website of the post office for other countries. Japan // Hong Kong//Macao //China// Malaysia// Singapore// the United State// Canada// the United Kingdom//Germany//France

※ Special remind:
If the orders cannot deliver to overseas, the reasons are as follows.
1. The items is an authorized product, it’s about authorized sales of national restrictions
2. The items restricted to imports by that country. (If there is any omission, please comply with the restrictions of each country)
Q4:運費如何計算?

A4:
(1)寄送海外訂單,恕無享有滿額免運之優惠。
(2)國際運費是以包裹材積計費,且會依照不同國家的費率計算。當您將商品加入購物車後,系統就會依照您挑選的產品,自動幫您試算運費。

※特別提醒:
1. 各國進口關稅標準不同,若領取包裹時貴國欲收取商品之關稅, 需由會員自行負擔。
2. 若包裹因各國法規產生關稅,而訂購人不願支付關稅以致包裹需退回時, 款金額將扣除實際產生之來回運費及兩地關稅後,再退回原訂單餘額。 (來回運費=訂單運費x2,關稅為抽驗,各地區有所不同,建議請上各地區 稅務單位查證)
3. 收貨人需遵守收貨之國家(地區)的進口規範與限制(違禁品..等),否則相關法律 問題將由收貨人自行負責。
4. 國外訂單無法辦理退換貨,付款前請再次確認商品內容是否正確。


Q4:How much for the freight?

A4:
(1)There’s no any freight free for overseas order.

(2)International freight is charged by parcel volume, and will be calculated in accordance with the rate of different countries. When customer add the item to the shopping cart, the system will be in accordance with the product customer choose, and calculate it automatically.

※ Special remind:
1.Because of the different Tariff standard of custom duties, if there were any extra tariff, should be pay by customer side.
2.Because of the different terms of custom duties for each country, it may cause some extra tariff, and if customer won’t able to pay for the extra tariff, we will deduct the actual cost, Shipping Fee and the custom duties and then refund the balance. (Round-trip shipping = order shipping x2, the tariffs inspection are different, it’s better to verify with the local tax units.
3.The consignee should follow the import specifications and restrictions by the receiving country otherwise the relevant of legal issues will be responsible by the consignee.
4.The order for overseas are not able to be refund / replacement, please make sure your order are all correct.

Q5:海外客戶如何付款?

A5:
海外客戶請以Paypal付款,由於Paypal可接受全球主要國家所發行的信用卡,因此若您是持台灣以外國家的信用卡,也可安全交易,順利付款。


※特別提醒:
PayPal 是屬於信用卡支付款項的系統,付款方式有兩種: 使用信用卡和使用 PayPal 帳戶內的餘額。
如果 PayPal 帳戶沒有餘額,只能以信用卡支付款項;
如果 PayPal 帳戶有餘額,可以將餘額放在帳戶裡當購物基金,亦可提領出來。
關於 PayPal 詳細說明,請點選下列連結說明:
https://www.paypal.com/tw/webapps/mpp/send-payments-online?locale.x=zh_TW

※澳門部份paypal部分用戶,可能會遇到澳門信用卡無法付款的狀況,建議您可改用銀聯卡或是其他大陸、香港地區發行的信用卡付款。若付款時遇到問題請再與我們聯繫。

Q5:How do overseas customers pay for their order?

A5: For overseas customer, please pay by “payapl”. “Paypal”is a globalization company even if customer holding with the Non-Taiwan issue credit card can also be safe transactions.

※ Special remind:
1.Paypal is a system which pay by credit card, you can pay for your order in two ways; either credit card or paypal account.
2.If there has no balance in your paypal account, you can only pay by your credit card.
3.If there got some balance in your paypal account, you can put the balance in your account for your shopping fund or you can also withdraw it.
https://www.paypal.com/tw/webapps/mpp/send-payments-online?locale.x=zh_TW
※ Some of the paypal users in Macau may not able to pay for the payment of credit cards in Macau. It is recommended that customer can use the UnionPay cards or other mainland and Hong Kong regions. If you have any questions, please contact us.

Q6:如何用官網中,用Paypal付款呢?

A6:
(1)海外客戶填寫結帳資料時,請在「付款方式」欄位中,選擇「Paypal」。


(2)完成結帳並成立訂單後,系統會提示您,將連結至Paypal付款頁面。


(3)請在Paypal付款頁面中,依照頁面提示,輸入相關資訊即可。

Q6:How should I use paypal on More Fun House official website?

A6:
(1)If customer stay in overseas, please choose “paypal”in the payment method when you fill in the checkout information .


(2)After customer set up an order, the system will remind customer to link to the Payment page of “paypal”.


(3)Please follow the Instructions of the Payment page of “paypal”.

Q7:我是海外的旅客,要到台灣旅遊,該如何購買商品呢?

A7:「DOMO FIBER炫豐髮粉/電動髮粉組」與「DOMO HAIR週邊耗材商品(ex:膠卷/膠片、洗潤護髮品、髮架) 」,在魔髮部屋全台門市都可購買,也歡迎您親臨魔髮部屋門市選購。
http://www.morefunhouse.com/onlineshop

Q7:If I live aboard but I plan to travel to Taiwan, How I buy the products?

A7:You can buy those following things in every More Fun House stores; 「 domo Fiber hair power」 and「 other accessories (tape/shampoo/conditioner/ wig stand) 」, you’re very welcome to shop in every More Fun House stores.
Q8:請問魔髮部屋門市能買到MFH韓系造型假髮嗎?

A8:目前MFH韓系造型髮僅能在「MFH官網購物」下單購買喔,魔髮部屋門市現場沒有販售,請您至以下MFH官網訂購選購,我們一樣會透過國際物流寄送給您。
http://www.mfh.com.tw

 
Q8:Could I buy MFH Korean style wigs in every More Fun House stores?

A8:You can buy MFH Korean wigs only though MFH official website (http://www.mfh.com.tw) we do not sale it in More Fun House stores for now, after you set up an order we will still shipping to you by International air parcel.
Q9:其他訂購/付款或產品問題?

A9:若您有還有任何問題,歡迎您不吝與我們聯繫,我們將竭誠為您服務。
免費客服專線:0800-243-281
線上客服系統:http://25.cami.yesing.com/tw/service
客服信箱: http://www.morefunhouse.com


Q9:How about other orders/payment or product question?
 
A9:若您有還有任何問題,歡迎您不吝與我們聯繫,我們將竭誠為您服務。
customer service:+886-800-243-281
online customer service:http://25.cami.yesing.com/tw/service
e-mail: http://www.morefunhouse.com

 

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